“Clinical Guardian has been vital in helping us deliver consistent and unbiased audits of 999 clinical assessments. This has provided us with oversight of current trends and emerging concerns, allowing for regular and timely feedback.”
Joe Chilton, London Ambulance Service
“As Head of clinical performance, I value clinical guardian as a vital component of our quality, safety and clinical governance framework. It helps use facilitate a structured and transparent approach to clinical performance reviews. It enables meaningful and accessible feedback loops between auditors and clinicians, while supporting both individual development and system-wide learning. It has helped our team(s) identify trends and variations in clinical practice, and provides us a mechanism to support professional development and quality improvement initiatives, whilst ensuring safe, effective, and high-quality care.”
Michael Bibby – Head of Clinical Performance at ACP
“Clinical Guardian is an essential element of our clinical governance framework which delivers consistently high-quality clinical care.”
Dr Michael Rooney GP – Medical Director
“Clinical Guardian plays a vital role in supporting our prescribing audits by enabling us to monitor and review whether clinicians are prescribing in accordance with guidelines, particularly in cases involving antibiotic prescribing.”
Eghe Bere – Lead Pharmacist
“We are busy on Clinical Guardian every week. We have no doubt that the Clinical Guardian process has had a quality improvement impact at Shropdoc. Our clinicians value the feedback we are able to give and we have developed new processes and guidelines based on conversations via Clinical Guardian. Our quarterly clinical magazine is filled with learning from Clinical Guardian cases and the whole process has facilitated clinical development at Shropdoc.”
Dr Gina Morgan – Clinical Auditor at ShropDoc
“Clinical Guardian provides a two-way interaction between the auditors and the clinicians and is essential for promoting active clinician involvement, fostering learning, improving patient care, and encouraging accountability and collaboration. Clinicians receive feedback on their performance, which can highlight areas of strength and areas that need improvement. This feedback is not only directed at individual clinicians but also helps identify system-wide or service improvements. Patterns and trends identified during the auditing process can directly inform clinical practice and training events, leading to improvements in patient care.”
Rachel Ingram – Head of Clinical Operations at ACP
“I have been using Clinical Guardian for 21 months now. I have audited over 4000 consultations. I have audited mainly GP consultations but have also audited consultations performed by practice nurses, advanced nurse practitioners, health care assistants, pharmacists and physiotherapists. The platform is so easy to use and uses criteria similar to the RCGP audit tool for out of hour consultations. It is easy to give feedback to individual health care professionals on the quality of their consultations and they can respond easily to my feedback and suggestions. It is easy also to do various audits including antibiotic audits. On the whole, an excellent and useful tool for auditing any health care related consultations in primary care.”
Girish Patel – Silverdale Medical Practice
